Technical Account Manager

OPSWAT, Inc Careers in Saudi Arabia

Company Information

OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.

Job Description

This position is at our front lines, actively coordinating between engineering, sales, and our customers. You will assist in supporting our catalog of cybersecurity products from troubleshooting issues for clients who have deployed our products to innovating exciting ways to help us always improve our products. Every day will have interesting new problems to solve across our entire technology stack - from hardware and software applications to managing client cases as the go-to expert. You should be excited to learn, teach, and collaborate! The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency. What You Will Be Doing Provides software application & technical support to clients for our product catalog. Consulting with the software development team, internal users, and clients to improve application performance. Documenting new processes and improving existing processes as they come up. Communicate with internal team and supporting teams as necessary.

Location: Riyadh, Saudi Arabia

Job Title: Technical Account Manager

Post Date: 2025-11-16

Valid Until: 2026-02-16

Salary: SAR

Job Type: Full-time

This position is at our front lines, actively coordinating between engineering, sales, and our customers. You will assist in supporting our catalog of cybersecurity products from troubleshooting issues for clients who have deployed our products to innovating exciting ways to help us always improve our products. Every day will have interesting new problems to solve across our entire technology stack - from hardware and software applications to managing client cases as the go-to expert. You should be excited to learn, teach, and collaborate! The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency. What You Will Be Doing Provides software application & technical support to clients for our product catalog. Consulting with the software development team, internal users, and clients to improve application performance. Documenting new processes and improving existing processes as they come up. Communicate with internal team and supporting teams as necessary.

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