Retail Programme Development Manager - KSA

Cartier Careers in Saudi Arabia

Company Information

A reference in the world of luxury, Cartier, whose name is synonymous with open-mindedness and curiosity, stands out with its creations and finds beauty wherever it may lie.

Job Description

Are you a visionary Learning & Development professional with a deep passion for luxury retail and a "Retail First" mindset? Do you thrive on empowering teams, driving sales productivity, and cultivating unparalleled client service excellence? As the Retail Programme Development Manager, you will be the driving force behind our learning strategy in Saudi Arabia, partnering closely with Boutique Management and Market Executive Committee (ExCo) to identify needs, deliver impactful coaching, and implement strategic action plans. Your expertise will accelerate performance, build robust talent pipelines in collaboration with HR, and embed a culture of continuous improvement across our retail teams, directly contributing to Richemont's success and reinforcing our leadership in the luxury market. WHAT WILL BE YOUR MISSION? The Retail Programme Development Manager is responsible for spearheading the learning and development strategy with a "Retail First" focus, ensuring sales productivity and client service excellence across KSA. This pivotal role involves the operational execution of regional and global learning curriculums, acting as a vital bridge between regional strategy and local market needs, and providing hands-on, in-boutique coaching and feedback.

Location: Riyadh, Saudi Arabia

Job Title: Retail Programme Development Manager - KSA

Post Date: 2025-11-16

Valid Until: 2026-02-16

Salary: SAR

Job Type: Full-time

Are you a visionary Learning & Development professional with a deep passion for luxury retail and a "Retail First" mindset? Do you thrive on empowering teams, driving sales productivity, and cultivating unparalleled client service excellence? As the Retail Programme Development Manager, you will be the driving force behind our learning strategy in Saudi Arabia, partnering closely with Boutique Management and Market Executive Committee (ExCo) to identify needs, deliver impactful coaching, and implement strategic action plans. Your expertise will accelerate performance, build robust talent pipelines in collaboration with HR, and embed a culture of continuous improvement across our retail teams, directly contributing to Richemont's success and reinforcing our leadership in the luxury market. WHAT WILL BE YOUR MISSION? The Retail Programme Development Manager is responsible for spearheading the learning and development strategy with a "Retail First" focus, ensuring sales productivity and client service excellence across KSA. This pivotal role involves the operational execution of regional and global learning curriculums, acting as a vital bridge between regional strategy and local market needs, and providing hands-on, in-boutique coaching and feedback.

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