Officer - Travel Adviser

Almosafer Careers in Saudi Arabia

Company Information

At Almosafer (part of Seera Group), we’re not just part of the travel industry, we’re helping shape its future.As Saudi Arabia’s leading travel company, we serve millions across every segment of the travel and tourism ecosystem. Rooted in our name “Almosafer,” meaning the traveler, we strive to make every journey seamless, personal, and purposeful. Our diverse platforms and services are built to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region.

Job Description

Responsibilities: Provide the full suite of customer service offerings (including booking, inquiries, and requests) to our premium customers. Assist our premium customers’ needs with air, lodging, and car rental. Proactively offer options to customers and follow through to ensure customers are fully satisfied with the service and product. Respond to and follow up on travel and lifestyle inquiries through multiple communication channels. Evaluate customers’ complaints and ensure that they are dealt with expeditiously and satisfactorily, reporting service failures to the source and making recommendations to prevent recurrence. Profile requirements: Bachelor’s degree in tourism or a related field 2+ years’ experience in the Travel or concierge service industry Experience with Amadeus or any other GDS (ticketing system) Enthusiasm and a positive. Excellent communication and interpersonal skills.

Location: Riyadh, Saudi Arabia

Job Title: Officer - Travel Adviser

Post Date: 2025-11-12

Valid Until: 2026-02-12

Salary: SAR

Job Type: Full-time

Responsibilities: Provide the full suite of customer service offerings (including booking, inquiries, and requests) to our premium customers. Assist our premium customers’ needs with air, lodging, and car rental. Proactively offer options to customers and follow through to ensure customers are fully satisfied with the service and product. Respond to and follow up on travel and lifestyle inquiries through multiple communication channels. Evaluate customers’ complaints and ensure that they are dealt with expeditiously and satisfactorily, reporting service failures to the source and making recommendations to prevent recurrence. Profile requirements: Bachelor’s degree in tourism or a related field 2+ years’ experience in the Travel or concierge service industry Experience with Amadeus or any other GDS (ticketing system) Enthusiasm and a positive. Excellent communication and interpersonal skills.

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