Senior Officer - Leisure Reservations

Almosafer Careers in Saudi Arabia

Company Information

At Almosafer (part of Seera Group), we’re not just part of the travel industry, we’re helping shape its future.As Saudi Arabia’s leading travel company, we serve millions across every segment of the travel and tourism ecosystem. Rooted in our name “Almosafer,” meaning the traveler, we strive to make every journey seamless, personal, and purposeful. Our diverse platforms and services are built to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region.

Job Description

The Leisure Reservation Sr. Officer is responsible for answering product and service questions, booking flights, tours, and hotels, and suggesting suitable enhancements from our portfolio of products and services to help our clients create and confirm the most suitable and inclusive travel plans for their mutual guests. Responsibilities: Manage the request process from the original inquiry to payment, service closure, and beyond. If necessary, communicate directly with the country's GSA/Representatives. Identify product or service shortages in your source markets. Resolve agent doubts and questions in order to provide complete customer satisfaction. Provide cultural and destination information. Book, and if necessary, change all aspects of the tour package in accordance with our law

Location: Riyadh, Saudi Arabia

Job Title: Senior Officer - Leisure Reservations

Post Date: 2025-11-12

Valid Until: 2026-02-12

Salary: SAR

Job Type: Full-time

The Leisure Reservation Sr. Officer is responsible for answering product and service questions, booking flights, tours, and hotels, and suggesting suitable enhancements from our portfolio of products and services to help our clients create and confirm the most suitable and inclusive travel plans for their mutual guests. Responsibilities: Manage the request process from the original inquiry to payment, service closure, and beyond. If necessary, communicate directly with the country's GSA/Representatives. Identify product or service shortages in your source markets. Resolve agent doubts and questions in order to provide complete customer satisfaction. Provide cultural and destination information. Book, and if necessary, change all aspects of the tour package in accordance with our law

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