Petrochemical Account Supervisor

A.P. Moller - Maersk Careers in Saudi Arabia

Company Information

A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society. ALL THE WAY is our commitment to connect the world so that everyone has both the possibility and the ability to trade, grow and thrive.

Job Description

Act as contact point for assigned customers and be their advocate internally within Maersk. Ensure smooth execution of the end-to-end shipment lifecycle, engaging both the customer and relevant internal stakeholders Be the owner of all customer issues and engage relevant stakeholders as required to facilitate timely and effective solutions Responsible for creation of hub related invoices, its dispatch and assist finance in follow up of outstanding charges. Manage / improve day to day process interaction with customers Be fully responsible for customer satisfaction Understand claims policy and its impact on company assets and guide customers best possible through any potential claim situation Commercial intelligence: engage customers in discussions about new business opportunities and competitor/market intelligence In general, actively seek out and act on continuous improvement

Location: Jeddah, Saudi Arabia

Job Title: Petrochemical Account Supervisor

Post Date: 2025-11-08

Valid Until: 2026-02-08

Salary: SAR

Job Type: Full-time

Act as contact point for assigned customers and be their advocate internally within Maersk. Ensure smooth execution of the end-to-end shipment lifecycle, engaging both the customer and relevant internal stakeholders Be the owner of all customer issues and engage relevant stakeholders as required to facilitate timely and effective solutions Responsible for creation of hub related invoices, its dispatch and assist finance in follow up of outstanding charges. Manage / improve day to day process interaction with customers Be fully responsible for customer satisfaction Understand claims policy and its impact on company assets and guide customers best possible through any potential claim situation Commercial intelligence: engage customers in discussions about new business opportunities and competitor/market intelligence In general, actively seek out and act on continuous improvement

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