Senior Manager Operations and Customer Service

Riyadh Air Careers in Saudi Arabia

Company Information

Welcome to Riyadh Air, where we elevate travel experiences with modern comfort and exceptional service. As a digitally native airline based in Riyadh, we harness innovation and cutting-edge technology to enhance every journey. With the ambition to serve over 100 destinations by 2030, we are committed to implementing the best sustainability practices at every step.

Job Description

Are you a strategic leader with experience in overseeing cargo operations across our global network by ensuring safety, compliance, and exceptional service delivery? In this pivotal role, you will optimise end-to-end cargo flows, manage regional teams, and drive performance through innovation, planning, and collaboration. As a valued subject matter expert, you will be responsible to lead cargo operations across hubs and stations, ensuring safety, compliance, and service excellence. You’ll also play a key role in driving sustainability and cost-efficiency across the cargo network, making every shipment smarter, safer, and more strategic.

Location: Riyadh, Saudi Arabia

Job Title: Senior Manager Operations and Customer Service

Post Date: 2025-11-09

Valid Until: 2026-02-09

Salary: SAR

Job Type: Full-time

Are you a strategic leader with experience in overseeing cargo operations across our global network by ensuring safety, compliance, and exceptional service delivery? In this pivotal role, you will optimise end-to-end cargo flows, manage regional teams, and drive performance through innovation, planning, and collaboration. As a valued subject matter expert, you will be responsible to lead cargo operations across hubs and stations, ensuring safety, compliance, and service excellence. You’ll also play a key role in driving sustainability and cost-efficiency across the cargo network, making every shipment smarter, safer, and more strategic.

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